No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone 18 years old and over must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $45 per person and an application is required for anyone 18 years and older, occupying the apartment. You may pay these online by credit card or with a personal check, cashier’s check or money order. All application fees are non-refundable.

Applications may be found under the “Floor Plans” tab of our property website, or you can stop in the office for a paper application during business hours.

1. The following utilities are individually metered and must be transferred into the resident’s name at or before move-in.
2. Electric
3. The community pays for the following services and bills back monthly on the resident ledger:   
4. Water/Sewer/Trash/Pest/Heat:
5. $50/ month for one bedroom
6. $70/month for two bedroom 
7. $90/month for three bedroom
8.  

Deposit amounts are based off of combined household screening results for credit, criminal, rental history, and income.  Deposits can range from $300 to two (2) months' rent.

Our administrative fee is $100 and is paid at move in.

Rent is always due on the first of the month and a $60 (if rent $700 or less) or $100 (if rent more than $700) late fee is assessed on the 6th of every month (even Sundays and holidays).

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable fee and monthly pet rent. Visit our pet policy page for more information about fees. 

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $1500. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Mediacom is our properties cable provider.

Yes! We have partnered with a national renter's insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at www.ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation, so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage. State Farm is not accepted as valid renters’ insurance. Overlook 380 Apartments must be listed as an additional interested party or interested party on your renter's insurance policy:

Overlook 380 Apartments

PO Box 498067

Cincinnati, OH 45249

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Outside of business hours please call a local locksmith.

If you have lost your keys, you may have new keys made at our office during business hours for a $25.00 per key fee.